Overview
This Privacy Policy is intended to outline the ways in which we at Second Wind Inc. collect, retain, process and disclose your personal data, including but not limited to e-mail and postal addresses, names, phone numbers, and any other data that you submit to us via our website or online forms. The terms of this Privacy Policy only apply to Second Wind Inc. and the Second Wind Inc. website. Our goal is to ensure your privacy.
If you have any questions about this Privacy Policy or what happens with information you provide please feel free to e-mail us at webmaster@secondwind.com.
Information Collection and Use
What We Collect and Retain
Second Wind Inc. collects and retains contact information that you provide to us, as well as most records of correspondence and business transactions between us. This information is securely stored in our databases. All information you give us is intended to fulfill the specific service(s) you request, unless you authorize us to use it in other manners, such as to add you to our mailing lists. At times we may utilize a trusted third party to perform functions and provide services to us, for example, the use of a subscription-based contact database.
What We do with Your Information
Second Wind Inc. will, upon request by you, use your information to contact you by phone or email for matters relating to our products and services. All emails and phone calls are given thought before being sent and/or made and spamming is never our intent. All of our emails comply with the 2003 CAN-SPAM act and include the option for you to opt out of any mailing lists that you no longer want to receive.
What We will NOT do with Your Information
Second Wind Inc. will never use the information you provide us for malicious purposes or with any ill intent. Second Wind Inc. will never sell any information you provide us or willingly give such information to anyone who requests it unless we are required by law to do so.
Cookie/Tracking Technology
In certain circumstances Second Wind Inc. will utilize cookie and or tracking technology. This technology is used solely for internal marketing purposes such as tracking the number of visits to our website and understanding how our site is used.
Limitations to this Privacy Policy
Though we at Second Wind Inc. will do our best to keep your data and records safe and secure, we acknowledge that even the most secure system can be hacked, and we cannot 100% guarantee the security of your information. In over thirty years of service we have never experienced an incidence of hacking or improper use of a customer's information, and we will continue to work as hard as possible to maintain this clean record. We also acknowledge that since technology is not foolproof, at times we may have to troubleshoot to fulfill your requests. For example, after you choose to unsubscribe from a mailing list, though it has never happened before, you may potentially receive one or more additional e-mails. We will do our best to prevent such situations.
Changes to this Privacy Policy
Second Wind Inc. reserves the right to change this Privacy Policy at any time. Each version of the Privacy Policy, should it ever change, will apply to information collected while it was in place. Last modified: October 27, 2009.
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